We prefer to see our patients in person when possible, but continue to offer telemedicine visits in certain situations.
Examples of conditions that can be treated by telemedicine encounters include minor constipation and feeding problems, certain weight and growth problems, behavioral consultations and follow-up visits, and developmental consultations. These telemedicine encounters will also be used to assess the need for an in-person visit for further testing and treatment.
Our providers will be utilizing a popular videoconferencing platform called Zoom. Prior to the virtual visit, we would ask you to download this free app on either your mobile device or computer. It is available on both the Apple app store as well as Google Play. If you are downloading it to your computer, go to zoom.us, click on ‘plans and pricing’, and pick the free plan. It will ask you to set up an account with your name and password, and you will then be asked to verify the e-mail address by clicking on a link in an e-mail sent to you from the app. Make sure your camera and audio are enabled, and you’ll be good to go! If you have any problems accessing the Zoom app, please let us know so we can assist you.
When you call our office to schedule your telemedicine appointment, you will be asked to confirm your current e-mail and mobile phone number, as you can connect to the visit by either method. Please let us know which method you will be using for the virtual visit and we will accommodate your preference.
At the time of the scheduled appointment, the provider will send you a link either by e-mail (if you are on a computer), or by sending the link in either a text or an e-mail to your mobile device. When you click on that link, you will be joined to the visit. Please have a weight available for your child at the time of the visit.
We ask you to carefully read, download and sign the Acknowledgment and Consent for Telehealth Services and Treatment document in the tab “PATIENT FORMS”. Please return the signed copy to info@denverwestpediatrics.com.
Our goal is always to provide outstanding personalized care to best serve your child’s medical needs, and we look forward to seeing you soon!
The providers and staff at Denver West Pediatrics